Our brands

We serve retail savings customers through Charter Savings Bank, mortgage customers and mortgage intermediaries through Precise Mortgages, and institutional clients through Exact Mortgage Experts.

For a fourth consecutive year, Charter Court has been placed in the top 20 of the Sunday Times 100 Best Companies to Work For, and we remain the highest placed bank in this list.

In addition, we are proud to be recognised as one of the UK’s most inspiring companies in an influential report created by the London Stock Exchange Group.


Charter Savings Bank

Charter Savings Bank was launched in March 2015 to provide savings products to UK consumers, as a natural extension to our mortgage lending and servicing businesses. The Bank does not operate any branches. All applications can be submitted online (24/7). Our customers are supported by our call centre 7 days a week.

The development of a retail banking proposition has enabled us to further diversify and strengthen our business model.

Since launch, Charter Savings Bank has opened 172,000 savings accounts with total balances of £6.0bn*.

*at 30 June 2019


Precise Mortgages

Precise Mortgages provides residential and buy to let mortgages, along with bridging and second charge loans to borrowers who are underserved by High Street lenders.

By distributing products exclusively through the mortgage intermediary market, we give borrowers additional choice when considering the most suitable mortgage for their needs, and provide innovative specialist products to meet the needs of property investors.

Precise Mortgages is led by experienced industry professionals, and is supported by highly skilled teams with experience and insight spanning the entire mortgage lifecycle. Precise Mortgages is underpinned by the expertise provided by Exact Mortgage Experts in terms of analytics capability and full servicing of customers who select a Precise Mortgages product.

We invest heavily in the best loan origination, credit analysis, and fraud management information and technology. This has resulted in excellent mortgage performance.

To date Precise Mortgages has been awarded over 100 industry awards for its excellence in products, service, technology and people.


Exact Mortgage Experts

Exact Mortgage Experts is a Fitch-rated mortgage servicer, administering mortgages originated by Precise Mortgages and selected third parties. It offers portfolio trading pricing, specialist analytics and credit consultancy to institutional clients.

Since 2008, Exact Mortgage Experts has provided credit analysis services and administered £24.1 billion of loans, giving us unrivalled insight into credit risk. In April 2018, Fitch Ratings affirmed Charter Court Financial Services Limited's (CCFS) UK Primary and Special Servicer Ratings at 'RPS2' and 'RSS2', respectively.